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    Terms of Service

    Last updated: April 2026

    1. Acceptance

    By creating an account or using Calleo AI ("Service"), you agree to these Terms. If you do not agree, do not use the Service.

    2. The Service

    Calleo provides an AI-powered phone receptionist that answers calls, books appointments, and sends SMS messages on your behalf using Twilio. Service is provided on an "as is" basis.

    3. Subscription & Billing

    • Plans renew monthly via Stripe.
    • Free 14-day trial requires a payment method.
    • Starter plan includes 100 minutes/month; overage billed at $0.15/minute.
    • You may cancel anytime via the customer portal. Cancellation takes effect at the end of the billing period.
    • Cancelled subscriptions release the dedicated phone number, and it cannot be guaranteed if you re-subscribe.

    4. Acceptable Use

    You agree not to use Calleo for spam, robocalls, telemarketing fraud, harassment, or any illegal purpose. You are responsible for compliance with TCPA, state call-recording laws, and all applicable regulations in your jurisdiction.

    5. Call Recording Compliance

    Calleo plays a recording disclosure to every caller at the start of each call. You are responsible for ensuring this disclosure satisfies the consent laws of your state and the states from which you receive calls (some states require two-party consent).

    6. Your Content

    You retain ownership of business knowledge, recordings, and customer data you upload. You grant us a license to process this data solely to operate the Service.

    7. AI Limitations

    The AI may occasionally misunderstand callers or schedule incorrectly. You should review bookings regularly. Calleo is not liable for missed appointments, scheduling errors, or business losses arising from AI behavior.

    8. Limitation of Liability

    To the maximum extent permitted by law, Calleo's total liability is limited to the amount you paid in the previous 12 months. We are not liable for indirect, incidental, or consequential damages.

    9. Termination

    We may suspend or terminate accounts that violate these Terms. You may close your account anytime.

    10. Changes

    We may update these Terms from time to time. Continued use after changes constitutes acceptance.

    11. Contact

    Questions? Email support@trycalleo.com.