Calleo vs
ElevenLabs Agents
One is a finished receptionist for service businesses. The other is the voice platform developers build receptionists on. Here's the difference, including the parts of the bill that don't show on the pricing page.
| Calleo | ElevenLabs Agents | |
|---|---|---|
| Entry price | $99/mo | $6–$99/mo plan |
| Minutes included | 250 on Starter | 75–1,238 by plan |
| Headline per-minute cost | $0.15–$0.19 all-in | ~$0.08 + AI + telephony |
| Phone number provided | ||
| Appointment booking + calendar sync | ||
| Text confirmations to callers | ||
| Call transcripts and email summaries | ||
| Trade-specific setup in ~5 minutes | ||
| Developer API to build your own product | ||
| Best for | Service business owners | Developers building voice products |
Choose ElevenLabs if
You're a developer, you want maximum control over the voice and the conversation, and you're happy to connect telephony, a calendar, texting, and transcripts yourself — then maintain them.
Choose Calleo if
You run a service business, you're missing calls today, and you want a working receptionist by this afternoon — number, booking, texts, and transcripts included, at one predictable monthly price.
ElevenLabs figures are from its published Agents pricing in September 2026 and can change — check their pricing page for current rates.
Common questions
Is ElevenLabs an AI receptionist?
Not on its own. ElevenLabs Agents is a developer platform for building voice agents — you configure the agent, connect telephony, wire up your calendar, and maintain it. Calleo is the finished receptionist: a phone number, booking, texting, and transcripts, set up in about five minutes.
Why is ElevenLabs cheaper per minute?
Its published plans work out to roughly $0.08 a minute, but the language model and phone minutes are billed separately on top, exceeding your concurrency limit doubles the rate, and everything around the call — the number, booking, texts, transcripts, setup — is work you do yourself.
Which should a plumber or HVAC company choose?
Calleo. If you run a service business and want the phone answered today, you want a product, not a platform. If you're a developer building voice features into your own software, ElevenLabs is the better fit.